Office Hours

Keep the momentum

The first three months after a training decide whether AI sticks. Office Hours give your team a fixed moment to bring the question that matters right now, and leave with it solved.

Duration3 months, right after the training
Sessions60 minutes, on a fixed slot
GroupsOne per track
DeliveryOnline, one trainer per group
The idea

Why Office Hours

After the training the energy is high. Then daily work takes over, and the questions that come up in week two often stay unanswered. Office Hours keep the momentum. The goal is adoption: Claude used in real work, by more people, every week.

Every session works on the most urgent question right now, and part of the time goes to what you do not need to worry about yet.

Each session

How a session works

Before

Questions in

Participants submit their questions in advance in their Client Dashboard, so the trainer comes prepared.

60 minutes

Q&A on your questions

After a short What’s New or Show & Tell

We solve the submitted questions live, on screen, in the tools your team uses.

After

Recap

A recap of the session lands in your Client Dashboard.

The rhythm

Three months, one rhythm

Closest together in the first month, when most questions come up. Each track gets its own group and its own trainer, so every track has its own hour.

Month 1Month 2Month 3
Track 1its own group and trainer
AI score
Track 2its own group and trainer
AI score
wk 1wk 2wk 3wk 4wk 5wk 6wk 7wk 8wk 9wk 10wk 11wk 12wk 13
The scope

What it is, and what it is not

What we do

  • Help with the skills, projects and workflows your team uses in daily work
  • Solve the questions that block people, live in the session
  • Keep the team up to date on what is new in Claude
  • Help you make and keep the agreements from the training: who owns which skills, shared conventions, how you share work
  • Tell you what can wait, so the team spends its time on what moves the work

What we don’t do

  • Support by email, WhatsApp or Slack between sessions. Questions come to the session
  • Switch on a tool or connector during a session without approval from your Legal team
  • Design your architecture or tech stack. That is outside Office Hours
  • Lecture or status updates. The hour belongs to your questions
What’s included

What your team gets

Everything runs in the same Client Dashboard your team used for the training.

Live sessions of 60 minutes

On a fixed slot, so your team always knows when the next one is.

A trainer per track

A senior Like a Human trainer, specialised in your track.

Client Dashboard

Sessions, calendar and an invite for every seat.

Questions in advance

Submitted in the dashboard and visible to the trainer.

A recap of every session

Stored in the dashboard and searchable with AI, so the whole team can find an answer later.

Recording

Only after approval from your Legal team. Participants see it in the invite.

Seats

People sign up themselves, up to the number of seats. You see who signed up and who joined.

AI score in month 3

Measured with the Impact Measurement survey, so you see the impact of AI adoption and what’s needed after month 3.

Office Hours for every track

Office Hours start right after an in-company program, with a trainer from your track.

Office Hours

Make AI stick

Tell us about your team. We show you what the months after the training can look like.